Company
FOMO Pay
fomopay.com
Designation
Payment Operations Intern
Date Listed
18 Aug 2023
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Others / General Work
Industry
Others
Location Name
Singapore
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile
About FOMO Pay
Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service. FOMO Pay has become a leading one stop digital payment and banking solution provider and is currently building Asia’s first licensed gateway helping institutions and businesses to connect between fiat and cryptocurrency. FOMO Pay offers its three flagship products:
- FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
- FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
- FOMO Crypto – Asia’s First licensed gateway bridging crypto and fiat.
Job Description
- Work closely and provide assistance to the Payment Business Development team
- In charge of onboarding merchants with various payment methods
- Whitelist of different payment methods with diverse payment partners
- Ensure the timely and successful delivery of our service according to the merchants’ requirements
- Troubleshoot and resolve merchant issues by liaising with the internal team
- Assist in data entry, maintenance, and analysis of operational data, ensuring data accuracy and integrity for reporting purposes
- Engage in collaborative partnerships with diverse payment partners to facilitate the onboarding process
- Assist in the creation and maintenance of operational documentation, including standard operating procedures (SOPs) and process manuals
- Assist in some payment deployments to merchants if required
- Assist in other ad-hoc duties assigned
Requirements:
- Ability to converse well in English and Mandarin in order to liaise with English and Chinese speaking clients
- Strong logical thinking and organisation skills
- Strong communication and relationship-building skills
- Resourceful and independent with good problem-solving skills
- Able to multi-task and work effectively and efficiently in a fast-paced environment independently with minimum supervision
- Proficient in computer applications such as MS Word, Excel, PowerPoint, etc
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