Fayth – Operations Associate

Fayth is a fashion retailer who designs and sells its own line of apparel in a full range of sizes on our e-commerce platform and retail stores. Our employees work in a vibrant working environment that is constantly striving to drive our business further. If you have an interest in pursuing a career in the fast-growing fashion industry, Fayth is where you will get to learn the inner workings of an e-commerce store. You will develop your skills. You will be given responsibilities. And you will be given plenty of hands-on experience to make a difference.

Operations Associate (Full / Part-time / Intern)

The Role

Our Operations Associate support the day-to-day aspect of an e-commerce website which includes

• Dealing with all customer queries including but not limited to fashion advice, feedback and/or technical related questions.
• Fulfilling customers’ orders; Receiving, putting away, picking, sorting, packing, and shipping
• Monitoring products and quality checks
• Handling logistics with a content management system
• Relaying customer feedback to department head
• Assisting in any other administrative tasks

***

Requirements:

• Strong command of the English language
• Strong computer skills to include MS Office, web based systems and social media
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality and consistency.
• Understands and communicates verbal and written instructions in a professional and courteous manner
• Applies feedback to improve performance and monitors own work to ensure quality

***

Remuneration:

• Up to $15/hour for Part-timers
• $2500-$3500 for Full-timers
• 5 days' work week