Expressions Pte Ltd – Retail Intern

Company
Expressions Pte Ltd
expressions.com.sg
Designation
Retail Intern
Date Listed
05 Aug 2021
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start - Flexible End
Profession
Sales / Retail
Industry
Beauty Services
Location Name
Airport Boulevard, Jewel Changi Airport, Singapore
Address
78 Airport Blvd., Singapore 819666
Map
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile

Ning is the heart of the fusion between the Contemporary and the Oriental. A truly first-class spa & massage luxury, the origins of ‘Ning’ translates to peace and serenity in Chinese; a succinct expression that encapsulates the Spa’s Eastern influences and geographical location in Asia.

Job Description

We’re looking for someone energetic, proactive and have the heart to serve customers in a travel and shopping hub. As a customer service intern, you will be responsible for overseeing the customers’ service experience and support Ning Spa front desk. 

Responsibilities may include, but are not limited to: 

  • Manage front desk operations (including Point-of-Sales and appointment booking systems) 
  • Attend to customer enquiries and advise customers on the benefits of massages 
  • Conduct sales of spa and massage services
  • Provide service excellence to garner good service reviews 
  • Handle customer complaints, if any, and provide appropriate solutions / alternatives
  • Work with marketing team to facilitate promotion activities
  • Maintain the upkeep exemplary spa environment 
  • Daily reporting of spa and massage services to management

 Requirements: 

  • Customer oriented with excellent communication, listening skills 
  • Good team player, ability to work with minimal supervision 
  • Strong organizational skills, meticulous and ability to multi-task 
  • Able to speak English and Mandarin to Mandarin-speaking customers 

Expectations: 

  • Work location: Jewel Changi Airport 
  • Working hours: 11am to 9pm, 5 to 6 days work week including weekends
This position is already closed and no longer available.  You may like to view the other latest internships here.

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