We are 40,500 staff, faculty and teachers, working in 500 offices and schools across 53 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 50 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.
Summary:
Reporting directly to the Student Services Manager, the selected person will be responsible to promote the welfare, supervision, well-being and satisfaction of International Students aged 16+ living in the EF residence during their stay studying with EF in the Singapore.
Key Recruitment's:
- Excellent communication & people skills, warm and friendly professional attitude
- Creative & highly motivated with lots of common sense as key
- Ability to handle difficult situations with ease and remaining calm
- Flexible attitude to work hours and creative problem solver
- A self-starter who is able and willing to take initiative and ownership, working with minimal supervision
- Be sensitive to the needs of International Students
- This is an on-call live-in position as 24/7 supervision is needed with evening and weekend duties
Areas of responsibility to include (but not be limited to):
- Weekend (and occasional weekday) residence reception hours
- Checking in & out arrivals and departures to the EF residence
- Checking rooms are prepared for new arrivals with an eye for quality and attention to detail
- Carrying out room checks on a weekly basis and following up on action points
- Help with residence student enquiries
- Administration tasks relating to residence work such as preparing arrival information, keys etc
- Clerical duties in office such as basic database entry and filing
- Be available and on-call to deal with any emergencies whilst on duty, including attending/supervising hospital visits outside working hours
- Assist with advance planning and putting together of weekly & monthly residence activities, as well as their organization and supervision at least once a week
- Follow up on student evaluations assigned by Student Services Manager as requested
- Work alongside Student Service Manager to initiate, plan and implement projects for improving residence life and experience for students
- Create, put together and send out monthly residence newsletter and recruit students to submit content
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