BabySPA® has been in the business of baby spa and wellness since 2007.
Using the innovative BabySPA® Swimming System developed in-house, the baby, while supervised, is kept bouyant in warm water with a specially designed neck float. Such a water training programme is designed for babies between 1-24 months old, and has been proven effective in stimulating their physical, mental and sensory pathways growth. The aqueous environment also mimics the natural setting inside a mother's womb, allowing newborns to retain their natural affinity in water.
BabySPA® also offers baby massages and haircuts in all our BabySPA® centres, which, apart from providing great convenience to parents, further cements our positioning as a one-stop destination for baby care, spa and wellness centre. BabySPA also aims to provide innovative and effective products so as to strengthen and stimulate physical and mental growth of younger children.
Manage the performance of the service (water training, baby massage and haircut) at outlets.
Assist supervisor in all operational activities.
Be accountable for all services and financial management in the absence of the outlet supervisor.
Support busy outlets when necessary – (willing to Open & Close outlets).
Attending to customer complaints and manage a smooth relationship with the customers to ensure that the customer satisfaction is maximized at all times.
Being the first point of contact, ensure customer complaints are dealt with a consistent fair manner & adherence to company procedures.
Adhering to the procedure in line with the company policies and procedure to minimize financial risk to the company.
Assist in the development of new marketing initiatives.
Perform other duties as requested by supervisor.