We are the leading Market Expansion Services provider for companies who want to grow their business in Singapore.
We offer our business partners tailor-made solutions along the entire value chain to support them in successfully achieving their objectives. Our business partners leverage DKSH's capillary distribution network, deep local market know-how and expertise, as well as our extensive supply chain network of unique size and depth to expand and grow their businesses.
DKSH Singapore’s journey started as a traditional trading house in the 19th century, dealing in coal, kerosene, rubber, shipping and insurance. Since then we have reinvented our business model and today we are the leading provider of Market Expansion Services.
General Responsibilities
- Think holistically about digital operations performance to identify gaps and business opportunities to better support digital business
- Develop and manage a successful relationship and SLAs with respective business partners and fulfilment center.
- Be the main stakeholder with regards to the digital operations and act as the business owner for all digital operations performance management activities in Singapore.
- Solve day-to-day operations problem, find root causes, and suggest sustainable solutions
- Managed and Maintain Standard Operating Procedures (SOP) for online business
- Work with 3rd party vendors to ensure requirements are executed.
- Work closely with warehouse operation and order processing team to ensure timely shipments & inventory management and review the fulfilment / delivery options at all times
- Provide analysis & performance reports including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance to achieve P&L results
- Support in financial reconciliation across all B2B, B2C,and Direct to Consumer channel.
- Champion in Anchanto (SelluSeller software)
- Involve in Continuous process improvement project.
- Key Account management of a sales channel as assigned
Job Requirements
- Bachelor degree in Business Administration, Logistics or related disciplines, Diploma holder are also welcomed
- Preferably with at least 1 to 3 year of relevant work experience
- Prior experience in a company known for e-commerce or online fulfillment operations related to the Logistics industry is an added advantage
Related Job Searches:
- Company:
DKSH Singapore Pte Ltd - Designation:
Executive, eCommerce Operations - Profession:
Logistics / Supply Chain / Transport - Industry:
Consultancy - Location:
Boon Lay