DFRNT Shark Media Pte Ltd – Social Media Content and Operations Intern

Shark Media is a Singapore short-form video agency. We plan, shoot and edit content for brands and founders, and we believe organic social can do the heavy lifting instead of relying on paid ads.

We're also an AI-native team. We build our own internal tools, automate the boring parts of agency work and use AI across planning, scripting and operations. Things move fast here, and we want someone who's excited by that.

About the role
This isn't a "make coffee and watch" internship. You'll sit right in the middle of how an agency runs: keeping shoots, creators and timelines on track, directing on set, and getting hands-on with social media. You'll work directly with our founder, account managers and editing team, and you'll be using AI tools every day to do it faster and better.

What you'll do

Operations

• Coordinate shoot logistics: schedules, call times, locations, props and equipment checklists
• Liaise with UGC creators and talent: briefing, confirming dates, tracking deliverables and following up
• Keep our trackers and calendars up to date so the team always knows what's due and who's on it
• Help prepare client materials, content plans and shoot briefs
• Spot things that are falling through the cracks and flag or fix them

On set and social media

• Help direct shoots: guide talent on delivery, energy and positioning, and make sure we get the shots we need
• Capture behind-the-scenes photos and videos
• Support the founder's own content shoots, including our founder-content and street-interview style series
• Help run social accounts: posting, captions, scheduling and community replies
• Research trends, hooks and formats on TikTok and Instagram, and pitch content ideas

AI and automation

• Use Claude and Claude Code to draft briefs, research, build trackers and speed up everyday tasks
• Help improve and build our internal tools and workflows
• Try out new AI tools as they come out and share what's worth using

You'll do well here if you

• Are AI-native: you already use tools like Claude, ChatGPT or similar daily, or you're genuinely curious and keen to learn fast. Experience with Claude or Claude Code is a big plus
• Are outgoing and confident giving direction on set, even to people you've just met
• Are super organised and like having a system for everything
• Are comfortable messaging and calling creators, talent and vendors
• Actually spend time on TikTok and Instagram and notice why some videos work
• Can shoot decent content on your phone (CapCut or basic editing is a bonus)
• Take initiative, figure things out on your own, and don't need reminders