CulinaryOn Pte Ltd – Telesales Executive

New Leads Generation

• Source new potential clients for business by calling new customers from Customer database
• Advises present or prospective customers about company products & services by reaching out on a proactive basis.
• Maintains Customer database by entering, verifying, and backing up data of potential and near-term customers
• Work closely with Sales team for actively passing out active sales leads and making a pipeline of business.
• Maintains a daily call log and present it to the internal team on a regular basis

Product/Services Knowledge

• Develops a good understanding of company products and services
• Understands the internal company processes & SOPs.
• Maintains active communication with all internal teams like Sales, Ops

CRM

• Ensure the CRM database is updated on a regular basis with New leads, active or incoming requests, and event

Desired Skills and experience

• Persuasion & Persistence
• Telephone Sales & Business acumen
• Customer Focus & ability to beforehand understand customer’s needs
• Data Entry Skills and detail orientation
• Ability to work in an Agile and fast paced environment
• 0-6 months experience in Telesales in the services industry is preferred