- Date Listed
- 09 Oct 2020
- Experience Level
- Entry Level / Junior Executive
- Profession
- Real Estate / Property Management
- Industry
- Real Estate
- Job Period
- Immediate Start, For At Least 6 Months
- Location Name
- Pearl's Hill Terrace, Singapore
- Address
- Pearl's Hill Terrace, Singapore
- Map
- Company Profile
- About COVE: COVE is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to rent in flatshares. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. Our tenants get matched with great flatmates and also have access to our community events around the city.COVE is a fast-growing startup, backed by some of the top VCs worldwide. You will be joining one of the best teams in South East Asia at an incredibly exciting time for the company. In the process, you will have the opportunity to make a personal and lasting impact in disrupting a trillion dollar industry which touches the daily lives of millions of people.Check us out at www.coveliving.coWhat’s in it for You:Working for COVE gives you the opportunity to join an exciting young start-up incubated through Antler.co. There will be lots to learn as you’ll be working directly with the three co-founders Sophie, Luca and Guillaume and get to experience first hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. We will always welcome your inputs and ideas and actively encourage your development. The team is fast paced, hard-working and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in. You’ll be working out of our brand new 20th floor corner office in Tanjong Pagar, complete with free coffee, am amazing view and a fun atmosphere!
- Job Description
- Job Title: Operations and Community Support InternJob Type: Minimum 6 months paid internshipStart Date: ASAPReports To: Operations ManagerRole Purpose: To set-up COVE’s supply of properties, ensure operational efficiency and be a key point of contact with the COVE member community.Goals/Deliverables:
Help, guide and support tenants during their stay with COVE
Reduce time to deal with tenant requests
Improved tenant satisfaction
Core Responsibilities:Coordinate maintenance and housekeeping contractors to effectively and efficiently address tenant issues
Maintain accurate records/ticketing history on property issues
Improve efficiencies across the end-to-end processes
Improve tenant self-troubleshooting process
Prepare and upkeep of condo FAQs
Maintain and improve tenant ticketing system
Ensure smooth tenant check-ins and check-outs, including condo registrations
Support on ad-hoc data processing and analysis processes
Considerable amount of field work involved
Experience and Qualifications Required:EssentialUndergraduate degree in any field (business related is a bonus)
Strong academic track record
PreferredExperience in a customer facing role
Experience in operations/project management
Core Skills/Competencies:Relationship building
Great spoken and written English
High drive for results
Ability to be flexible deal with ambiguity
Attention to detail
Organisation
Commercial business acumen
Related Job Searches:
- Company:
Cove - Designation:
Operations and Community Support Intern - Profession:
Real Estate / Property Management - Industry:
Real Estate - Location:
Outram