Cold Storage – Checkout Service Manager / Cashier / Department Managers / Sales Assistant / Chief Cashier

Checkout Service Manager (Full-Time)

• Full-Time: $2,800

Primary Accountabilities

• Ensure compliance of all established SOP and personnel policies by all Team Members
• Rostering and manpower allocation of Cashiers
• Ensure sufficient trolley & baskets for Customers
• Handle Customer queries & complaints
• Ordering of non-trade items
• Reporting
• People management

Requirements

• Authority
• Service recovery and recall of sales
• Verify cash amount with Manager-On-Duty and bank in
• Closing of Cashier counters
• Manpower allocation and rostering
• Issue cash float to Team Members on duty
• Performance Management
• Team Members disciplinary methods
• Career development
• Team Members engagement

Working Location

• Compass One

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Cashier (Full-Time)

• Full-Time: $1,400

Description

Your day-to-day work activities also include the following:

• To check and log on to all POS machines, NETS and Credit Card terminals.
• Ensure overall maintenance of front end supplies (viz. shopping bags, audit rolls, receipt rolls) and replenishment of cigarettes & newspapers at the check-out counter.
• Prepare documentation for voucher forms, refund forms, reports, float verification, and home delivery requests.
• To process Choice vouchers transactions in accordance to SOP for voucher tracking records.
• Conduct advertisement price checks.
• Perform cash pickups. • Count and verify sales and secure in the sales bag
• Print reports from TPISP and attach them to the Cashier Media Summary report.
• Deposit sales transactions into brinks safe (30 min) and sign on a brinks log sheet.
• Perform accurate issuance and proper security of TCC stamps.
• Perform closing duties that include EOD settlement ensuring that Credit Cards & NETS transactions are properly completed.
• TTS declaration

Working Location 

• Greenwich

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Department Managers (Full-Time)

• Full-Time: $2,600

Responsible for leading and managing the team in operations and maintaining food safety/work safety standards as per audit requirements & providing the best customer service experience to all our customers at all times so as to achieve the department’s KPIs

Duties and Responsibilities 

• Store Operations
• Achieve department sales & shrinkage budgets
• Oversee entire operations of the department
• Consignment and inventory ordering & planning
• Manpower allocation and rostering
• Adhere to high food safety and quality compliance
• Review Profit & Loss and report or propose improvements
• Store floor products display arrangement
• Review & confirm purchase orders
• Compliance to daily routines
• Review markdown and write off products
• Provide excellent customer services at checkout through efficient and effective use of cash register (For Checkout Department)
• Be accountable for daily cash balance (For Checkout Department) People
• Ensure compliance of all established SOP and personnel policies by all Team Members
• Oversee any disciplinary or staffing related actions in accordance with company rules and policies.
• Ensure all team members are accurately trained and have the job-related tools and equipment required.
• Provide mentoring, coaching and regular feedback to help manage conflicts and improve performance and engagement.

Qualifications and Requirements 

• Candidate must possess at least a Professional Certificate / Nitec or any field
• Required Skills: Management
• Preferably managers specializing in Retail/ Service industry or equivalent
• Able to handle food-related products
• Able to work rotating shifts and commit to at least one day on a weekend
• Departments Available: Grocery & Deli (Dry), Fresh, Checkout

Working Locations

• Raffles City Market Place
• West Coast Plaza
• Causeway Point
• North Point Plaza
• Novena

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Sales Assistant (Seafood / Deli / BBQ Counter / Dairy / Frozen & Grocery)

Full-Time: $1,300 - $1400

Part-Time: $7.50 (Working location only at Greenwich)

Main Responsibility & Requirements

• Prepare Delicatessen products
• Assist customers in selection when required
• Prepare products for display according to the fresh merchandising standard
• Check quality and maintains the freshness of products
• Ensure a high level of hygiene and housekeeping is maintained at all times
• Minimize product wastage
• Maintain excellent customer service at all times;
• Any other duties as assigned
• Required to work on rotating shift

Requirements

6-days work week (Including Sat and Sun)

Available between 8 am to 9 am shift on rotation (e.g. 9 hours shift from 10 am to 7 pm)

Flexible with shift arrangement and timing

Customer-oriented

Team-play

Working location

• Paragon Market Place
• Tampines 1
• Greenwich
• Marina One

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Chief Cashier cum Confidential Assistant

Full-Time: From $1800

Main Responsibility & Requirements

• Maintain the cash balance held in the safe for the purpose of servicing cash register floats and ensure sufficient coins and notes for making changes to the checkout operators at all time
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• Verify the amount received from cash pick-ups and balance the individual cash register with the Daily Cash Till Summary to investigate on any excess or shortage found
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• Record and bank in cash received
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• Ensure daily bank-in of all cash, cheques and foreign currencies collected from store sales intakes, payment of credit accounts and Concessionaires through depositing into the safe daily
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• Disburse petty cash payments in respect of petty cash requisition form endorsed by Store Manager
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• Prepare and submit in time to the Accounts Department all daily and monthly financial documents and summaries, as verified and endorsed by the Store Manager, for end month closing.
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• Maintain proper documentation and correct filing for audit check conducted by Store Manager and Internal Auditor to be in compliance with Internal Audit standards.
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• Assist in Checkout Department to operate a cash register and to provide a high standard of customer service as per the cashier’s job description.
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• Advice and assist Checkout Operators in maintaining cashiering disciplinary and adhering to the company’s cash handling policies and procedures. 
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• Ensure strict adherence to the company’s policies and procedures enumerated in the Store Cash Policies and Procedures Manual with no exception and discrepancy observed.
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• Any other duties as assigned
  
  
• Required to work on rotating shift

Working location

• Rail Mall