Cold Storage – Checkout Section Leader / Customer Service Ambassador / Checkout Service Manager / Cashier / Department Managers / Sales Assistant / Confidential Assistant

Company
Cold Storage
sms247.com.sg
Designation
Checkout Section Leader / Customer Service Ambassador / Checkout Service Manager / Cashier / Department Managers / Sales Assistant / Confidential Assistant
Date Listed
06 Mar 2020
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/PermPart/Temp
Job Period
Flexible Start - Flexible End
Profession
Sales / Retail
Industry
Retail / eCommerce
Location Name
Singapore
Allowance / Remuneration
$1,300 - 2,800 monthly
Company Profile

Established in 1903, Cold Storage started as a small depot storing and selling mainly frozen meat from Australia. In its early days, the company's primary concern was to have a quick and profitable turnover of its imported meats and range of products.

Job Description

(Cashier Supervisor) Checkout Section Leader (Full-Time)

Full-Time: Up to $1,600

 

Staff Perks:

  • 14 Days annual leave
  • 10% Staff Discount Privilege
  • Productivity Incentives
  • Comprehensive medical and dental benefits
  • 1.5 months guaranteed bonus for rank staff
  • Training opportunities

 

Main Duties and Responsibilities:

  • Assist Supervisor/Department Manager in coaching new colleagues
  • Provide excellent customer service at the checkouts through effective and efficient use of cash register and proper bagging
  • Ensure high standards of housekeeping and maintain good personal hygiene to promote company image
  • Be accountable for daily cash balances
  • Work on rotating shift

 

Working Locations: 

Greenwood

 

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Customer Service Ambassador (Part-Time)

  • Part-Time: Up to $9.00 / Hour

 

Minimum 3 months commitment.

 

Staff Perks:

  • 14 Days annual leave
  • 10% Staff Discount Privilege
  • Productivity Incentives
  • Comprehensive medical and dental benefits
  • 1.5 months guaranteed bonus for rank staff
  • Training opportunities

 

Main Duties and Responsibilities:

  • Welcome and greets customers on arrival
  • Provide courteous and friendly service to customers
  • Be familiar with the shopping mall and supermarket products, weekly and exclusive promotions and services
  • Assist in-home delivery administration
  • Assist in packing at the checkout during peak periods
  • Direct customers to the product they were looking for

 

Working Locations: 

  • Great World City

 

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Checkout Service Manager (Full-Time)

  • Full-Time: $2,800

Primary Accountabilities

  • Ensure compliance of all established SOP and personnel policies by all Team Members
  • Rostering and manpower allocation of Cashiers
  • Ensure sufficient trolley & baskets for Customers
  • Handle Customer queries & complaints
  • Ordering of non-trade items
  • Reporting
  • People management

Requirements

  • Authority
  • Service recovery and recall of sales
  • Verify cash amount with Manager-On-Duty and bank in
  • Closing of Cashier counters
  • Manpower allocation and rostering
  • Issue cash float to Team Members on duty
  • Performance Management
  • Team Members disciplinary methods
  • Career development
  • Team Members engagement

Working Location

  • CausewayPoint

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Cashier (Full-Time)

  • Full-Time: $1,400
  • Part-Time: $7.00 

Description

Your day-to-day work activities also include the following:

  • To check and log on to all POS machines, NETS and Credit Card terminals.
  • Ensure overall maintenance of front end supplies (viz. shopping bags, audit rolls, receipt rolls) and replenishment of cigarettes & newspapers at the check-out counter.
  • Prepare documentation for voucher forms, refund forms, reports, float verification, and home delivery requests.
  • To process Choice vouchers transactions in accordance to SOP for voucher tracking records.
  • Conduct advertisement price checks.
  • Perform cash pickups. • Count and verify sales and secure in the sales bag
  • Print reports from TPISP and attach them to the Cashier Media Summary report.
  • Deposit sales transactions into brinks safe (30 min) and sign on a brinks log sheet.
  • Perform accurate issuance and proper security of TCC stamps.
  • Perform closing duties that include EOD settlement ensuring that Credit Cards & NETS transactions are properly completed.
  • TTS declaration

Full-Time Working Location 

  • Greenwich
  • Raffles City
  • United Square
  • Marina One
  • Guthrie House
  • Plaza Sing
  • Holland V

 

Part-Time Working Location 

  • Raffles City
  • Tanglin
  • Guthrie House
  • StarVista
  • Jelita
  • Plaza Sing

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Department Managers (Full-Time)

  • Full-Time: Up to $2,800

 

Responsible for leading and managing the team in operations and maintaining food safety/work safety standards as per audit requirements & providing the best customer service experience to all our customers at all times so as to achieve the department’s KPIs

 

Duties and Responsibilities 

  • Store Operations
  • Achieve department sales & shrinkage budgets
  • Oversee entire operations of the department
  • Consignment and inventory ordering & planning
  • Manpower allocation and rostering
  • Adhere to high food safety and quality compliance
  • Review Profit & Loss and report or propose improvements
  • Store floor products display arrangement
  • Review & confirm purchase orders
  • Compliance to daily routines
  • Review markdown and write off products
  • Provide excellent customer services at checkout through efficient and effective use of cash register (For Checkout Department)
  • Be accountable for daily cash balance (For Checkout Department) People
  • Ensure compliance of all established SOP and personnel policies by all Team Members
  • Oversee any disciplinary or staffing related actions in accordance with company rules and policies.
  • Ensure all team members are accurately trained and have the job-related tools and equipment required.
  • Provide mentoring, coaching and regular feedback to help manage conflicts and improve performance and engagement.

 

Qualifications and Requirements 

  • Candidate must possess at least a Professional Certificate / Nitec or any field
  • Required Skills: Management
  • Preferably managers specializing in Retail/ Service industry or equivalent
  • Able to handle food-related products
  • Able to work rotating shifts and commit to at least one day on a weekend
  • Departments Available: Grocery & Deli (Dry), Fresh, Checkout

 

Working Locations

  • Parkway
  • WestCoast Plaza
  • NorthPoint
  • Novena Square

 

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Sales Assistant (Seafood / Deli / BBQ Counter / Dairy / Frozen & Grocery)

Full-Time: $1,300 - $1400

Part-Time: $7.50 

 

Main Responsibility & Requirements

  • Prepare Delicatessen products
  • Assist customers in selection when required
  • Prepare products for display according to the fresh merchandising standard
  • Check quality and maintains the freshness of products
  • Ensure a high level of hygiene and housekeeping is maintained at all times
  • Minimize product wastage
  • Maintain excellent customer service at all times;
  • Any other duties as assigned
  • Required to work on rotating shift

Requirements

6-days work week (Including Sat and Sun)

Available between 8 am to 9 am shift on rotation (e.g. 9 hours shift from 10 am to 7 pm)

Flexible with shift arrangement and timing

Customer-oriented

Team-play

 

Full-Time Working location

  • Tampines
  • Paragon
  • Greenwich
  • Great World City
  • Raffles City
  • Orchard Hotel
  • United Square
  • One North
  • Jelita
  • Holland V
  • Tanglin
  • Parkway
  • Guthrie House
  • Bugis
  • Plaza Sing

 

Part-Time Working location

  • Plaza Sing
  • Bugis
  • Parkway
  • Guthrie House
  • Tanglin

 

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Confidential Assistant (Full-Time)

Full-Time: From $1800

 

Staff Perks:

  • 14 Days annual leave
  • 10% Staff Discount Privilege
  • Productivity Incentives
  • Comprehensive medical and dental benefits
  • 1.5 months guaranteed bonus for rank staff
  • Training opportunities

 

Main Duties and Responsibilities:

  • Welcome and greets customers on arrival
  • Provide courteous and friendly service to customers
  • Be familiar with the shopping mall and supermarket products, weekly and exclusive promotions and services
  • Assist in-home delivery administration
  • Assist in packing at the checkout during peak periods
  • Direct customers to the product they were looking for

 

Working location

  • NorthPoint
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