CocoTutors is a Home Tuition Agency in Singapore. We aim to provide top-notch education-matching services by pairing students with the best tutors in their respective fields. We believe in the transformative power of personalized learning and are dedicated to helping students achieve their fullest potential.
We pride ourselves in having extremely fast Response Time, 24/7 support (Call/Whatsapp), and Conflict Resolution for Tutors & Parents.
We are currently seeking a proactive, hardworking, and trustworthy Tuition Coordinator. In this role, you will be responsible for matching tutor requests from parents with a suitable list of tutor profiles from our expansive network. We are looking for individuals who can manage and prioritize requests efficiently, respond promptly to inquiries, and maintain a high level of integrity in all interactions.
Responsibilities:
- Efficiently match incoming tutor requests from parents with suitable tutor profiles from our extensive database.
- Maintain an updated database of tutors, ensuring all information is current and accurate.
- Provide timely responses to queries and requests from both parents and tutors.
- Ensure a high level of customer satisfaction by addressing concerns and resolving issues swiftly and professionally.
- Uphold the highest ethical standards, establishing trust and maintaining confidentiality in all professional dealings.
Qualifications:
- Proven experience in a similar role, preferably within the education sector.
- Exceptional organizational skills with the ability to manage multiple requests simultaneously.
- Excellent interpersonal and communication skills for interacting with parents, students, and tutors.
- High degree of professionalism and integrity.
- Self-motivated and proactive, with the ability to work independently.
- Proficient in using standard office software and databases.
- Excellent problem-solving skills, with a knack for matching students and tutors based on individual requirements.
Why Work With Us:
At CocoTutors, we value each member of our team and believe in fostering a supportive and collaborative work environment. As a Tuition Coordinator, you'll play a crucial role in shaping the educational journeys of countless students. If you're passionate about education and thrive in fast-paced environments, we'd love to hear from you.
CocoTutors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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- Company:
CocoTutors - Designation:
Tuition Coordinator - Profession:
Education / Training - Industry:
Early Childhood Care and Education