Cocoa Association of Asia – Marketing and Operations Executive

About the role 

Exciting Opportunity for a Dynamic Administrator in the Cocoa Industry
We are seeking a highly motivated individual with excellent administrative and multitasking abilities, as well as a passion for the cocoa industry or a willingness to learn. As part of our small team of two, the role calls for an enthusiastic collaborator who can contribute to various facets of the business and interact with members. The position offers ample prospects for career advancement for the right candidate.

Responsibilities:

Course management

• Manage student enrolment and respond to inquiries.
• Assist the CAA Knowledge Committee in developing new modules
• Develop and produce all training materials and registration form, participant pack.
• Assist with organizing speakers, creating programs, and overseeing on-site attendance.
• Communicate with vendors and on-site management as needed.

Sponsorship and Event Management

• Organizing large-scale events such as conferences, booths, and webinars
• Collaborating with event committees
• Working together to design sponsorship packages and following up on potential leads
• Soliciting sponsors and submitting grant applications
• Assisting with the coordination of speakers/panellists, and providing on-site support to both the hotel and vendor teams.

Marketing & Communications

• Communicate campaigns, CAA website management and update
• Content creation, social media calendar, social posts, newsletters 
• Database management

Administration: 

• The job involves carrying out daily administrative tasks that support CAA's activities and office functions, overseeing or assisting with committees
• Arranging meetings, drafting agendas, taking minutes, and following up on action items.
• Book-keeping - using Quick Book Online, issue invoices, manage bank statements 

Member Support: 

• Respond to members' general queries.
• Maintain member records

Desirable Qualifications and Skills for the Role:

• The ideal candidate for a position should have a degree or equivalent with a strong understanding of office management and the ability to multitask.
• Experience with social media and marketing, including basic design skills with tools such as Canva
• Excellent organizational skills with strong attention to detail and accuracy
• Ability to multitask and meet project deadlines
• Proactive with the ability to work independently or collaboratively
• Proficiency in Microsoft Office 365, Mailchimp, WordPress, and LinkedIn is required.
• Strong written and verbal communication skills in English are necessary, while fluency in Mandarin is preferred.
• An interest in cocoa, chocolate, and culture is also preferred.

You should also have the following:

• Prior experience in organizing and managing both in-person and virtual events
• Familiarity with Mailchimp, QuickBooks, or other comparable software
• Previous experience working in a similar trade association or small team
• Great people skills, and a can-do attitude to get the job done!