CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks. We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking and asset management products and services. We offer an environment that is inspiring, creative, challenging and above all, one where our people can realise their full potential.
Job Description for Customer Experience Intern
Assist with preparation of sending surveys to internal and external customers
Conduct survey questionnaire fieldwork
Analyse survey findings and assist with preparation of survey reports
Liaising with internal business units to obtain action plans on survey findings
Assist with preparation of support channels’ performance metric reports
Skill sets required:
1. Competent in Excel and PowerPoint
2. Competent in data crunching and analysis
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- Company:
CIMB Bank Berhad - Designation:
Intern, Customer Experience - Profession:
Banking / Finance - Industry:
Finance