Established in 1971, Chatterbox, one of the oldest and most well-loved restaurants along Orchard road, home to the multi-award legendary Mandarin Chicken Rice. It was the first-ever hotel restaurant to serve hawker fare. Since then, chicken rice has evolved into one of Singapore’s most celebrated & iconic dishes, and Chatterbox has kept its authenticity of the recipe and its time-honoured taste. Chatterbox has firmly established itself as a must-visit for both tourist and locals alike till this day. Other signature favourites include the Chatterbox Lobster Laksa and King Prawn Fried Hokkien Noodles. Chatterbox earned the Hall of Fame distinction as a Heritage Brand by Singapore Prestige Brand Award
Roles & Responsibilites
- Learn and be well equipped in knowledge on the products and services the restaurant provides to assist and address guest queries
- Set up and prepare dining areas in line with setting standards
- Initiate and provide genuine customer service
- Understand and anticipate individual guests’ needs to deliver personalized customer service
- Closely observe and listen to feedback from guests and respond accordingly
- Possess, or pick up, knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
- Assist fellow team members to perform preparation and setting up in the restaurants for service
- Check all amenities and utensils are properly stocked and inspected
- Maintain utmost cleanliness and hygiene standards
- Any other duties as assigned by the Management
Qualifications
Requirement
- Minimum 1 year of relevant customer service experience, preferably in similar environment
- Strong mental capacity to learn, take demands and multi-task
- Holds critically high hygiene and safety standards
- Takes initiative and a great team player
- Willingness to work shift hours, weekends, and public holiday
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Chatterbox - Designation:
Senior Captain - Profession:
Food Services / F&B - Industry:
Food Services / F&B