CaterSpot – Operations Manager

Responsibilities:

Managing all own delivery orders and taking ownership of whole logistics-related areas

Setting up and optimizing processes within areas of responsibility

Working collaboratively and overseeing Live Ops team to ensure good operational performance

Putting in place and maintaining good reporting on logistics and vendor operations KPI’s

Managing escalations from Live Ops team related to own logistics and vendor operations

Establishing processes for driver management, recruitment and incentives programs

A whole load of exciting ad hoc tasks and challenges!

 Requirements:

First working experience preferably with focus on operations

Fluent in English. Proficiency in Cantonese would be an advantage

Demonstrated ability to work in a fast-paced customer facing environment.

Tech savvy, good PC skills, comfortable with spreadsheets

A quick and calm thinker when under pressure, multitasking pro and problem solver!

Strong communication and organization skills - the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well

Self-motivated and a great team player - if you don’t know the answer, you know where to look and who to ask!

What we offer:

Become one of the first team members of the Asia’s fastest growing online catering marketplace

Open, respectful, fun company culture with people who seriously enjoy what they are doing

Work with a multicultural team - our teams are from 8 different nationalities

Strong focus on your professional development and many opportunities for progression

Great exposure into multiple aspects of a fast-growing, game changing business

Real impact on the company's growth and evolution and be rewarded for it