CaterSpot – Corporate Account Manager

Corporate Account Management (traineeship)

CaterSpot is Asia’s largest catering platform. Our goal is to help our corporate clients with a seamless solution to catering for team meals, corporate events or client meetings. We’re looking for an enthusiastic, hard-working food lover to join our Client Success Team. You’ll handle catering enquiries from exciting companies and individuals ranging from admins to founders -- creating a unique and memorable meal or event catering experience.

What You’ll Do

• Build and maintain relationships with our corporate clients
• Ensure to upsell, retain and keep your portfolio of corporate customers active
• Coordinate with our partner restaurants and caterers to create menus and plan unique catering and meal experiences.
• Maintain strong and efficient communication with clients and vendor partners, being proactive along the way.
• Pay attention to detail and confidently solve client-service issues as they arise.
• Collaborate with the sales team to onboard new clients.

Who You Are:

• You're Singaporean, PR or foreign fresh grad eligible for the work holiday pass - to find out about eligibility please check here
• You have a business, marketing or hospitality & tourism background
• You're strong in being organized, methodical and with strong attention to detail as well as you're strong at building relationships with clients in the long term
• 1-2 years customer service, hospitality or account management experience.
• You have a knack for accomplishing difficult tasks through prioritization and time management.
• Empathy: You really enjoy talking and listening to people.
• Passion for making people happy: You have an eye for opportunities to impress customers with service that goes above and beyond.
• Dedication: Willing to roll up your sleeves and do what it takes to get the job done, and occasionally work an early morning or evening shift.
• Graceful under pressure: Able to navigate any crisis that may rear its head, remaining calm and focused.

Benefits

• Exposure to a fast growing internet startup
• Opportunity to be trained by experienced serial entrepreneurs
• Work with a multicultural team - our teams are from 8 different nationalities
• Full time employment offer after 3 months of training