Capitol Optical – Online Marketplace Specialist Intern

You are a highly passionate, detail oriented, and technically savvy eCommerce Marketplace Specialist - eBay, Shopify, Lazada and other platforms.

• Assist account set up and on-going optimization, including operating terms and product listings.
• Manage the day to day workflow and processes of weekly replenishment
• Track shipments and enter tickets to resolve inventory discrepancies
• Monitor products, sellers, and pricing on eMarketplaces
• Work cross-functionally with all departments (including Sales, Marketing, Operations, etc.) to address issues, ensure all systems are up to date and more
• Research and recommend third-party solutions to improve efficiency, functionality, and sales performance
• Interact with consumers via Q&A; review feedback to drive engagement and positive sentiment
• Make ongoing recommendations to improve processes and workflow
• Develop and maintain standard operating procedures and documentation for website, eMarketplaces and MAP; train back-up resources, as needed
• Stay abreast of best practices for successful e-commerce branding, sales and technology