Butterfly Global Pte Ltd – Support Engineer

Company
Butterfly Global Pte Ltd
butterfly.sg
Designation
Support Engineer
Date Listed
09 May 2022
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/Perm
Job Period
Flexible Start, Permanent
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Commonwealth Lane, Singapore
Address
Commonwealth Ln, Singapore
Map
Allowance / Remuneration
$1,500 - 2,300 (project /contract based)
Company Profile

We are a leading software solution provider in Singapore. We have a rapidly expanding team and we are looking for outstanding and experienced professionals with a track record of ongoing success.

Job Description
  • First point of contact for customer seeking technical assistance via email or phone call
  • Perform remote troubleshooting through diagnostic and questioning techniques
  • Understand and assist to resolve the customers’ enquiries, problems and requests at the first contact or escalate the request to the next support level
  • Ensure proper call logging, ensure that the reported problems and requests are well resolved
  • Undertake project implementations and provide on site support for hardware and software
  • Install, configure, administer and maintain servers, computers and network.
  • Responsible for installing, configuring and maintaining IT hardware operating systems and application
  • Investigate, trouble-shoot, and resolve IT related problem.
  • Provide support to all onsite / offsite events.
  • Other ad hoc duties as assigned

*Knowledge of notes dispensing machine, point of sale is an added advantage. 

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Related Company Review:

Butterfly Global
www.butterfly.sg
Type: Information Technology Support Services / Information Technology
1.6
Salary at Butterfly Global for SSE
Pros: freedom to explore and use technology. open culture
Cons: The director has no clear direction
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