Tomorrow is our home.
Find out how easily you can achieve at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.”
Order Management
- Prompt Order processing
- Ensure accurate order processing with proper supporting documents and approved prices.
- Returns processing (1-1 exchange, customer PP, change, or cancel orders)
- Manage back & Forward orders
- Outbound Management / Local Distribution
Generate delivery schedule to DSV after order cut off.
Coordinate with external customers such as dealers and homeowners on returns, delivery, installation, exchange and balance payment collections, etc
Coordinate with transporter on daily delivery issues and ensure all documents and balance payment of delivered goods is returned within the agreed time frame.
Warehouse Management
Coordinate with warehouse to ensure all orders released are picked and invoices are cut before end of the working day.
Others
- Reply to Customer Service Portal email
- Actively participate or handle in events or project organize by BSH
- Archive document
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