Bottega Veneta Singapore Pte Ltd – Sales Associate

Role mission:

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

Main Duties:

1. Achieving monthly individual sales targets by embodying the brand and utilizing the BV way to sell
2. Deliver a memorable retail experience through: initial contact (body language and greeting), assessing the client's needs, make the client dream (romance the product), offering excellent after sales service/follow up

3. Learn from Boutique Manager and store team how to maximize business opportunities     
4. Establish and nurture strong and trustful relationships with all the clients to surpass their expectations.
5. Perform with energy, is proactive, does not give up and actively researches ways to improve results/solve problems.
6. Collect the feedbacks from customers on the collection and provide them to the Boutique Manager
7. Gather information on competitor activity, visiting competitors, read editorials, magazines etc
8. Contribute to team work, adapts to different personalities, is flexible, seeks support from and provides support to colleagues
9. Ensure interior and exterior of store is maintained to company standards

Requirements:

• Possess initiative, meticulous and details oriented
• Demonstrate enthusiasm and exhibit passion for the brand and retail industry
• Able to work independently with minimum supervision and guidance
• Relevant retail experience and passionate in the luxury industry
• Ability to communicate in English
• Team player with ability to perform in fast pace environment