Bob the Baker Boy Pte Ltd – Customer Success Intern

Company
Bob the Baker Boy Pte Ltd
bobthebakerboy.com
Designation
Customer Success Intern
Date Listed
30 Nov 2022
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start, For At Least 6 Months
Profession
Logistics / Supply Chain / Transport
Industry
Manufacturing Food / Lifestyle / Packaging
Location Name
218 Pandan Loop, Singapore
Address
218 Pandan Loop, Singapore 128408
Map
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile

We're Singapore’s homegrown E-commerce bakery, and we aim to make a million people happy with our bakes.

If you’re looking to work in a modern kitchen, you’re at the right place. Here, our artisans build customised cakes, we make celebrations extra special. We’re that friend that will always make your day.

We have a strong startup culture. We work hard, we play hard. We don’t gossip. We don’t boss people around. We make mistakes but we keep ourselves accountable. We constantly review our work and ask ourselves how something can be done better. We communicate a lot and we solve problems together. We are resilient - both physically and mentally.

Sounds like you? You may very well fit into the company as one of us!

Job Description

Job Description

1. Ensuring all orders for our standard and designer bakes are made and delivered on time.

2. Ensure excellent customer service standards and maintain high customer satisfaction.

3. Work with the kitchen to ensure that the bakery is adequately stocked with quality baking ingredients and supplies.

Accountabilities

1. Ensure fast (1 hour) customer ticket turnaround time.

2. Keep complaints below 2%

3. Ensure all orders for our standard and designer bakes are loaded onto delivery vehicles timely

4. Other administrative and adhoc duties.

You know you are suitable if you:

1. Meticulous and have good work flow organisation.

2. Bonus if you have previously worked front-of-house in an F&B Establishment

3. Bonus if you have a diploma/degree in Culinary Arts or Baking and Pastry Arts.

This position is already closed and no longer available.  You may like to view the other latest internships here.

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