BeLive Technology (BeLive) is one of Asia's leading live streaming technology companies. Incorporated in 2014, BeLive has since powered over 55 million live streaming hours to global brands such as Rakuten, Bukalapak, Samsung, L'Oreal, M1 Ltd, and Suntec City. The company's products help businesses easily integrate live streaming features in any website or app, enabling them to drive conversions and engagement with live streaming - the fastest growing video medium in the world. Our current solutions include live commerce functionalities and interactive live video features such as live trivia and live polling.
The day-to-day activities:
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
The must haves:
Proven relevant work experience as a Business Development, Customer Relation or Marketing
Proven track record selling complex enterprise solutions
Ability to strategize, Create, and Champion KAM infrastructure
Able to identify, recruit and mentor KAM candidates
Ability to forge strong, long-lasting relationships with senior executives
Ability to creatively explain and present complex concepts in an easy-to-understand manner
Solid technical background with understanding and/or hands-on experience in live streaming is a plus point
Excellent written and verbal communication skills
Excellent presentation and creativity skills
Diploma/degree in Marketing, Business, Commerce or equivalent
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- Company:
BeLive Technology Pte Ltd - Designation:
Key Account Manager - Profession:
Customer Service / Communications - Industry:
Computer and IT - Location:
Queenstown