Bay Hotel Singapore is a new four-star hotel located on the Telok Blangah heritage site and at the gateway to Sentosa, with easy access to Resorts World Sentosa, Universal Studios, luxury stores, urbane beach clubs as well as the CBD area. With a view towards creating a different and dedicated guest experience, we invite you to join our fun, robust and energetic team to kick-start an exciting career.
As a hospitality intern, you will have the opportunity to be rotated among the following departments to understand and experience first hand on the way how a four-star hotel function.
1. Front Office
- Ensure that all guests are checked in to the hotel efficiently and accurately
- Update all guest folios to accurately bill them at check out
- Deliver best guest experiences at all times during their stay in the hotel
- Attend to all guest queries and requests
- Assist in any other duties when required by the Front Office Manager
- Provide feedback from Guests to Front Office Manager for action
2. F&B
- Assist the restaurant Manager in restaurant daily operations
- To provide food and beverage service to customers
- To take orders, serve set and clear tables
- Respond promptly to customer inquiries
3. Housekeeping
- make beds daily and change bed linen
- vacuum carpets, floors and upholstery
- clean bathrooms and supply with fresh towels and toiletries
- check and restock tea, coffee, sugar, milk and mini bar supplies
- make sure that televisions, radios, lights and air conditioning equipment are working
- report to a supervisor when articles are left behind by guests, if there is damage to rooms or if any items appear to have been stolen
- take laundry and dry cleaning orders from guests.
4. Reservations
- Ensure all reservations calls and emails are attended promptly and professionally
- Updating of all reservation information into property management system accurately and promptly
- Work closely with internal departments on reservations requirements
- Provide administrative support to department
- Attend to guest or staff request and enquiries regarding telephone calls or other telephone related matters
No prior experience is required for the position. As long as you have a positive working attitude and a willingness to learn, we want you to be part of us! Here at Bay Hotel, we take your thirst to learn as priority, but the rotation of the above mentioned roles will be subjected to availability.
Related Job Searches:
- Company:
Bay Hotel & Resort - Designation:
Hospitality Intern - Profession:
Food Services / F&B - Industry:
Hotel and Accommodation Services