Allium Healthcare (Singapore) Pte Ltd – Data Analyst

Roles of IT Executive:-

• Be part of a team to achieve Enterprise Digital Strategies by working closely with various stakeholders;
• Involve in IT projects from its conception to post-implementation stage;
• Responsible for IT operations and provide support to ensure maximum IT system uptime for smooth and efficient daily business functions.
• Safeguard the safety, security and integrity of the IT systems and its data through stringent security measures and proper governance;
• Explore and review new technological possibilities within and outside the organisation to maximise organisational throughput;
• To provide support to regulatory compliance and audit review

Responsibilities:

• Conduct business processes, system requirements and integration analysis;
• Provide consultation, recommendation and best sourcing model of IT solutions to enhance quality of service and care.
• Proactive monitoring, resolving and optimising the overall IT system performance (covering infrastructure, networks, applications, database, telephony).
• Perform proper system backup and storage, as well as to prepare for contingency measures and disaster recovery plan.
• Periodic housekeeping for long term sustainability of the system as well as its performance.
• Installing and configuring computer hardware, software, systems, network, printers and other technical devices.
• Timely servicing of users’ request or resolution to maximise their productivity and performance.
• Allocating appropriate IT resources and access coverage to the users (incoming) as well as deactivating and timely retrieval of IT resources for outgoing users.
• Proper IT assets management from its acquisition to its disposal following strict process and governance (for all physical assets, and licensing).
• Involve in core applications administration needs and be the 1st line of support;
• Multi-parties liaison between the users, vendors or key stakeholders to achieve desired project deliverables.
• Ongoing processes documentation and refinement to keep abreast of changing business dynamics.
• Training / briefing users to improve overall basic IT competency and literacy skills.

Other Duties

Duties, responsibilities and activities may change at any time with or without notice.

Qualification:

Diploma or Degree in Computer Science, Information Technology, Business administration or relevant discipline

Requirements:

• Perform all tasks in a professional and ethical manner;
• Strong technical, logical thought process;
• Problem solving skills;
• Keen sense of details;
• Versatile: Able to work independently or with a team;
• Highly motivated and driven.
• Result oriented;
• Good communication & interpersonal skills: verbal & written.
• Documentation skills;
• Pleasant disposition.

Experiences:

• Fresh Graduate are welcome;  
• Hands-on experience in installation, configuring, troubleshooting, and resolution skills is required.
• Working knowledge of IT & Security, IT Operations, maintenance & support.
• Experience in Healthcare or Eldercare is an added advantage

Technical Skills:

• Microsoft:  Platform & its products (server, client & web environment).
• Hardware, networking solutions.
• Apple & Android environment.
• Firewall and Anti-virus software
• RFID, Internet-of-Things (IoT), Barcoding, QR technology

Industry Specific Skills:

• Healthcare / Eldercare related applications
• ERP solution

Other Factors:

• Strong technological/technical skills
• Good attitude is as important as good aptitude
• Willing to learn and strong self-motivation
• Exhibits strong customer-centric focus.

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