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What is an E-Commerce Lead?

As E-Commerce Lead, you will be the first point of contact for our customers, vendors and partners; and will be working very closely with everyone in our multi-disciplinary team as well as our vendors and partners.

Apply if you are someone with the willingness to learn and is not afraid to get your hands dirty. Your responsibilities will include:

• Handling sales orders for both our e-commerce store and channel partners.
• Online and Offline Customer Engagement. (Replying customer enquiries via email and on social media platforms)
• Overseeing our company's online sales and presence.
• Proposing and executing all operational activities and provide support to ensure that objectives are achieved.
• Generating reports for various marketing and partnership campaigns.
• Managing delivery arrangements with channel partners, especially ship-by dates.
• Responsible for inventory management, transfers and allocation.
• Sending collaterals to different partners and regions where need arises.
• Providing administrative and operational support where necessary.

Requirements

• Diploma/Degree holders in preferably business management or marketing.
• Self-starter, independent and hands-on.
• Good interpersonal and communication skills.
• Passionate about beauty and skincare.
• Good understanding of fashion and well-groomed.
• Prior retail or FMCG experience is highly advantageous.
• Fresh graduates are encouraged to apply, as this is an entry level position with many growth opportunities.
• Singaporean / PR