AImazing is a fast developing start-up company in Singapore. We specialise in Retail Tech that are currently in establishment overseas (Malaysia, Philippines). AImazing provides O2O Marketing Tool & Business Analytics tool for retailers through our solutions, helping them to go digital.
Responsibilities:
Develop, manage and maintain a good relationship between AImazing and clients (existing & potential).
Handling customers’ inquiries promptly through various channels.
Clarifying customers’ inquiries to understand their needs/issues and provide a solution.
Ensuring customer satisfaction.
Managing a good record of customer interactions, comments, and complaints from clients/customers.
Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership, and takes steps to normalize relationships or resolve issues.
Other ad-hoc or project-based customer experience-related tasks as required.
Requirements:
A’ level graduates are welcome to apply!
A lateral thinker and creative problem solver with strong attention to details
Well organized, patient, and customer-oriented.
Demonstrate negotiation skills.
No experience but a keen interest in starting a career in the Customer Success/Relationship Management line are welcomed!
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- Company:
AImazing Pte. Ltd. - Designation:
Account Manager Intern - Profession:
Logistics / Supply Chain / Transport - Industry:
Computer and IT - Location:
Queenstown