AImazing Pte. Ltd. – Account Manager Intern

AImazing Pte. Ltd. aimazing.sg
$600 - 1,000 monthly Intern/TS
This position is already closed
Date Listed
18 Feb 2021
Experience Level
Entry Level / Junior Executive
Profession
Logistics / Supply Chain / Transport
Industry
Computer and IT
Job Period
Immediate Start, For At Least 3 Months
Location Name
Ayer Rajah Crescent, Singapore
Address
Ayer Rajah Crescent, Singapore
Map
Company Profile

AImazing is a fast developing start-up company in Singapore. We specialise in Retail Tech that are currently in establishment overseas (Malaysia, Philippines). AImazing provides O2O Marketing Tool & Business Analytics tool for retailers through our solutions, helping them to go digital.


We’re looking for someone who is willing to learn, spontaneous to join the company and is not afraid to explore new challenges.


www.aimazing.co


We were an award recipient during MAS Fintech Awards 2016, and was also part of CNA Startup Season 4.


MAS Fintech Awards 2016: http://www.mas.gov.sg/News-and-Publications/Media-Releases/2016/Ten-FinTech-companies-recognised-for-innovative-solutions-at-inaugural-FinTech-Awards.aspx 


CNA Startup Season 4: https://www.channelnewsasia.com/news/startup/season4 


Straits Times: http://www.straitstimes.com/business/companies-markets/5-questions-with-aimazing


TVBS (Taiwan): https://www.youtube.com/watch?v=dFKzgRHcXVc


Job Description

Responsibilities:

  • Develop, manage and maintain a good relationship between AImazing and clients (existing & potential).

  • Handling customers’ inquiries promptly through various channels.

  • Clarifying customers’ inquiries to understand their needs/issues and provide a solution.

  • Ensuring customer satisfaction.

  • Managing a good record of customer interactions, comments, and complaints from clients/customers.

  • Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership, and takes steps to normalize relationships or resolve issues.

  • Other ad-hoc or project-based customer experience-related tasks as required.

 

Requirements:

  • A’ level graduates are welcome to apply!

  • A lateral thinker and creative problem solver with strong attention to details

  • Well organized, patient, and customer-oriented.

  • Demonstrate negotiation skills.

  • No experience but a keen interest in starting a career in the Customer Success/Relationship Management line are welcomed!

This position is already closed and no longer available.  You may like to view the other latest internships here.

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