ACTAtek Pte Ltd – Sales Engineer

ACTAtek Pte Ltd is a subsidiary of ACTAtek Group of companies with offices in Singapore, England, Canada, Taiwan and Hong Kong, is a market leader in RFID smart card and biometric ID management solutions with particular emphasis in Security and IT solutions.

Previously, students have been deployed variously in IT support, troubleshooting, repair, test, sales & marketing, and administrative tasks.

We hope you will take this opportunity to work and contribute to our business. It will be win-win as you will also gain tremendously from the exposures to things which you will not learn in the classrooms.

Responsibilities:

• Provide technical support to the customers mainly mainly through online, over the phone and in-house.
• Prospect aggressively and develops new customers through networking, referrals, company lead generation and cold calling and follows up appropriately to obtain appointments
• Responsible for obtaining pertinent information from customers for quotation, follow-up, assist in closing the sale and as in any small company, whatever it takes to satisfy our customers
• Responsible for updating and maintaining client databases for leads

Work closely with, assist and support Business Development in:

• Keeping them apprised of customer needs and any deviations
• Maintaining customer accounts

Work closely with, assist and support Customer Relationship in:

• Maintaining complete customer files and maintain appropriate customer and prospect information into the company contact management database
• Identifying target accounts and working with management, achieve specific goals for closing new business
• Evaluation of client needs and preparation of quotations