7am Hair Pte Ltd – Customer Service / Admin Intern

7am is a hair salon that ensures our client's hair looks good in-store and at-home, at 7am. We are located in a shophouse along the culturally vibrant and quaint duxton road. 

Are you a motivated and service-oriented individual looking to join a dynamic team in the beauty industry? 7am is seeking a Customer Service Intern to provide exceptional customer service and administrative support. With excellent career growth opportunities, this position will immerse you in the growing beauty industry.

Responsibilities:

• Attend to front desk phone calls and ensure complete customer satisfaction on social media platforms.
• Organize and schedule customer appointments.
• Warmly welcome and acknowledge guests.
• Assist with pre and post-consultation inquiries.
• Manage inventory and purchase necessary retail and salon-use stocks.
• Follow up regularly with customers to maintain high levels of customer care.
• Maintain salon cleanliness and safety standards.
• Support with ad-hoc administrative duties as needed.

Requirements:

• Possess a service-oriented and positive attitude.
• Fluent in both written and spoken English.
• Prior experience in hair and beauty preferred, but training will be provided.
• Comfortable with retail operational hours, including weekends and public holidays.