About Us
At The Golden Concepts, we have been helping seniors live better since 2011. As an established e-commerce brand in the eldercare space, we curate thoughtfully designed products from around the world to support independent living and improve everyday quality of life. Today, we serve a growing base of customers through our online platform and showroom.
We operate with a lean and hands-on team where ideas are welcomed and processes are continuously refined. Interns are given real exposure to how the business runs, along with opportunities to contribute meaningfully to day-to-day operations and improvement initiatives.
If you are looking for practical experience and the opportunity to make a tangible impact, this role offers exactly that.
Operations & Sales Intern at The Golden Concepts
This internship offers hands-on exposure to e-commerce operations, sales, and improvement projects. Interns will support daily operations and lead initiatives to improve efficiency and drive growth, including using AI tools. Ideal for students seeking practical experience, ownership, and meaningful impact in a lean, collaborative team.
Internship Duration: 3 – 6 Months
What You’ll Do
This is a hands-on role with exposure to both daily operations, sales and improvement projects.
Core Responsibilities
- Manage order fulfilment and coordinate deliveries
- Organise and optimise warehouse storage and inventory flow
- Monitor inventory levels and replenish stock across showroom and warehouse
- Conduct quality checks to ensure product standards are met
- Support customer service across phone, online, and in-store channels
- Assist walk-in customers at the showroom
- Support online sales channels such as product listings and order coordination
- Handle administrative and day-to-day operational tasks
Project Ownership (Key Learning Opportunity)
- Identify opportunities, propose solutions, and take ownership of projects that improve operational efficiency and meaningfully contribute to sales growth.
- Leverage AI tools where relevant to improve processes, productivity, and enhance decision-making
- Identify inefficiencies and suggest practical, implementable improvements
- Analyse basic data such as sales, operations, and customer feedback to inform decisions
- Share recommendations and outcomes with the team
Who We’re Looking For
This role is suited for university students who want real responsibility and exposure to how a business runs.
- Detail-oriented and organised in your approach to work
- Able to manage multiple tasks and prioritise effectively
- Comfortable working both independently and as part of a team
- Clear communicator with good interpersonal skills
- Proactive, resourceful, and willing to take initiative
- Open to feedback and eager to learn
- Bonus if you have experience or interest in operations, business, e-commerce, or customer-facing roles
What You’ll Gain
- Practical, hands-on experience in operations and sales
- Ownership of meaningful projects with visible outcomes
- Exposure to day-to-day business operations in a lean team
- Mentorship and direct collaboration with experienced team members
- A working environment where ideas can be shared and tested
- Insight into the growing eldercare industry
Why Join Us
- Be part of a purpose-driven company with over a decade of experience
- Work in a small, collaborative team where your contributions matter
- Gain experience that goes beyond a typical internship
- Develop skills relevant to business, operations, and e-commerce
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
The Golden Concepts Pte Ltd - Designation:
Operations and Sales Intern - Profession:
Logistics / Supply Chain / Transport - Industry:
Retail / eCommerce - Location:
Geylang