Zinus Singapore Pte Ltd – eCommerce Executive (Internship)

JOB HIGHLIGHTS:

• 5 days’ work week (Monday to Friday 9:00am to 6:00pm)
• A competitive salary + attractive benefits
• Fast and energetic working environment
• Working Location: Paya Lebar

• We are a subsidiary of The World’s #1 Online Mattress & Furniture Brand
• Our team is expanding, and we are looking for committed individuals to join our Sales Team
• Harmonious, Young, Fun & Loving Culture, we are looking for Like-Minded people to join our team
• This position will assist with implementation of sales and marketing plans to grow the E-commerce channel.
• Candidates with ecommerce experience are preferred

ROLE AND RESPONSIBILITIES:

• To process all online and offline stores’ orders
• Ensure product listing information are consistent across all online ecommerce stores
• Liaise with managers to run promotions and campaigns across channels to achieve sales targets
• Maintain healthy stock level, update prices, and product description across all online ecommerce stores
• Devise Strategic Marketing Plans for Online Stores to achieve sales targets
• Identifying and evaluating new marketing opportunities to increase online traffic across all online ecommerce stores
• Analyse competitors’ online marketing activities
• Report on sales performance, and provide necessary suggestions and implementations for improvement
• Prepare and upload product listing including content writing for various e-commerce platforms such as Amazon, Shopee, Lazada, Qoo10, Facebook, etc.
• Receive and response to eCommerce customer inquiries. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comment and review through social media
• Liaise with warehouse pertaining to change in deliveries’ information
• Liaise with factory and shipping company pertaining to incoming shipments
• To conduct sales visits to stores (if applicable)
• To assist in the setting up of roadshows or pop-up stores (if applicable)
• Other administrative duties - running of sales reports
• Ensure accounts receivables received are matched with the sales reports
• To assist in attending to walk-in customers
• Any other ad-hoc projects assigned

REQUIREMENTS:

• Diploma or Bachelor’s Degree in Computer Science/ Business/ Marketing or related discipline.
• Strong organizational and good communication skills
• Must be proficient in MS office e.g. Word, Excel & PowerPoint
• Proficient on Photoshop and Illustrator is a plus
• Ability to multitask and prioritize
• Preferred at least 1-2 years of relevant experience in managing-ecommerce platforms
• Knowledge in improving products’ ranking in particular Lazada and Shopee is highly advantageous
• Excellent communication and interpersonal skills, both written and verbally.
• Friendly disposition, High initiative and Positive
• Process good attitude towards learning and improving
• Strong Team player with creative and approachable personality
• Strong customer service skills
• Able to multi-task in a demanding & fast paced environment & work independently
• Highly motivated individual to achieve assigned tasks and company objectives
• Meticulous and careful with numbers

BENEFITS:

• Basic salary
• Annual leave
• Medical Bill Reimbursement
• Dental Benefits
• Possibility to convert to full time staff