WorldRoamer is built from scratch by a bunch of local travel enthusiasts in Singapore, with the purpose of helping you discover local destinations around Southeast Asia and Japan better. We believe that travel should be stress-free, seamless, and about savouring the moment. That is why we are working towards being able to understand your travel needs and personal discoveries so as to provide you with all that you need within a destination - through the discovery of travel inspiration, trip planner and our network of accommodations & activities.
We are now looking for an Online Reservation Intern to join our fast expanding team to provide personalised and exceptional travel experience to our roamers. This candidate will help to deliver positive experience to WorldRoamer’s customers, including, but not limited to, e-tickets/e-vouchers delivery, in-funnel and/or post-booking support, and competitive benchmarking analysis.
Online Reservation Intern Duties and Responsibilities:
The scope of work during the internship will include, but not limited to:
Assist WorldRoamer’s customers in managing their booking confirmation.
Provide in-funnel and/or post-booking positive experience to WorldRoamer’s customers.
Provide insights for internal decision making through competitive benchmarking analysis.
Online Reservation Intern Qualifications and Characteristics:
Diploma/Degree in Marketing, Business, or equivalent
Singaporean / PR only
Able to commit for at least 3 months
Resourceful and personable character who appreciates and works well in a culture of trust and candour
Team player with initiative, willingness to learn, appreciate mentoring/knowledge sharing among team members and building a positive team culture
Ability to work under pressure in a fast-paced, rapidly changing environment
Outstanding communication and time management skills
Good interpersonal & communication skills
Attention to detail and ability to multitask
Ability to thrive in a fast-paced, ambitious startup
Effective communication and excellent command in English
Prior experience in the travel industry or e-commerce and startup environment is an added bonus