Wine Trade Asia Pte Ltd – Restaurant Captain

Company
Wine Trade Asia Pte Ltd
wineconnection.com
Designation
Restaurant Captain
Date Listed
19 Jan 2021
Job Type
Entry Level / Junior Executive
Full/PermPart/TempIntern/TS
Job Period
Immediate Start, For At Least 6 Months
Profession
Food Services / F&B
Industry
Food Services / F&B
Location Name
Singapore
Allowance / Remuneration
$900 - 1,800 monthly
Company Profile

Wine Connection Group owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand, Singapore, Malaysia and South Korea. We are the exclusive importer of over 400+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.
Since its inception in 1998, Wine Connection has steadily grown the number of wine retail shops, and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand, Singapore, Malaysia and South Korea with 81 outlets to date, and counting.

Job Description

Restaurant Captain

Job Scopes:

-To greet guest upon arrival
-Ensure product knowledge is understood and applied
-Providing responsive and courteous service to customers through excellent service
-Interacting with guest to provide recommendations on food menu and to upsell food and drinks
-Ensure overall cleanliness of the floor, tables and outlets
-Responsible for collection of payments from customers
-Ensure that customers do not damage outlet properties
-Assist in the opening and closing procedures of the outlet
-Work closely with service crew and the kitchen to ensure that the outlet is operated efficiently
-Setting of table and taking orders in the outlet
-Check on customers and their meals
-Handle basic customer complaints
-Ensure that food and beverage orders are arrived in a timely manner
-Establish good rapport with guest to build guest loyalty
-To learn and have a sound knowledge of the menu and presentation standards.
-Collects supplies from stores and ensures all side-stations are correctly stocked, tidy and clean
-Carry out any other duties as per reporting manger and Food & Beverage Operations Manager
-Managing ERP related tasks and responsibilities as required in the role

Requirements:
-Interest in wine & service
-No experience required as training will be provided
-Prior experience in Food & Beverage/Hospitality is preferred
-Customer orientated
-Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

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