WExpats Pte Ltd – Customer Service Associate

Established in 2014, WExpats Pte Ltd is a boutique co-living provider that aims to deliver a hassle free , connected lifestyle with an enriched community of members from all around the world. 

We believe :

• Relationships lie at the core of their professional life. Understanding and respecting the views of their clients and   

  colleagues enables them to create great work.

• Value integrity in their colleagues and in the way they conduct their business.

• Our team is open, honest and transparent in all interaction

Client Service Associate

Responsilities 

• Assist a team of Client Strategy Managers by completing the day-to-day tasks and related activities needed to 

generate success for the Managed Services client base.

• Provide end-to-end client service for all client needs

• Present, promote and sell the service using 1 to 1 customers sales marketing

• Establish, develop and maintain positive business customer relationship 

• Aim to preserve existing customers and renew contracts 

• Other projects or administrative duties as and when assigned

• Act as point of contact for complaints and escalate issues as appropriate

Requirement 

• The Must Haves:

• Excellent written and verbal communication skill

• Social media presence 

The Nice to Haves:

• Experience with digital advertising accounts

The Perks:

• Flexible working hours

• Remote working hours 

• Cool and fun atmosphere 

• A Great career and personal growth potental