We Are Caring Pte Ltd – Customer Care Officer

Company
We Are Caring Pte Ltd
wearecaring.com
Designation
Customer Care Officer
Date Listed
20 Nov 2019
Job Type
Entry Level / Junior Executive
Full/PermIntern/TS
Job Period
Flexible Start, For At Least 4 Months
Profession
Marketing / Public Relations
Industry
Human Resources
Location Name
89 Killiney Road, Level 2 Singapore
Address
89 Killiney Rd, Singapour 239534
Map
Allowance / Remuneration
$1,000 - 1,500 monthly
Company Profile

We Are Caring is a startup disrupting the employment agency industry for migrant workers. We provide a smart, convenient & ethical way for families to find and hire a suitable helper. We are looking for personable Customer Care Officers to join our team. This internship is a really great opportunity to provide a great service to our growing number of job applicants! Your internship will be an opportunity to grow our reach to the wider community of domestic workers and expand our capabilities in handling our helpers’ registration, understanding their needs and concerns. 

Job Description

Duties and Responsibilities 

  • Expand portfolio of helpers' application
  • Screening, and ensuring helpers' bio-data are consistent and up-to-date
  • Conduct research and analyze the experiences of migrant diaspora in Singapore
  • Collaborate with other social organizations to improve FDWs' social well-being and skills-upgrading
  • Keep our collaborative dashboard updated to efficiently share the information in real-time and ensure seamless operations
  • Other ad hoc duties

Requirements

  • Students from all fields are welcomed - Singaporeans, PRs, DPs and WHP holders
  • Excited about startup challenges and able to work deliver results according to specific objectives 
  • Have an interest for innovation or the migrant workers’ industry
  • Proficient with IT - We are a paperless company
  • Applicant will have to obtain the Certificate of Employment Intermediaries (CEI), a mandatory qualification delivered by MOM for all personnel working in employment agencies. The company will cover all costs
  • Able to commit for a minimum period of 4 months; priority will be given to candidates wanting to convert to full-time position

Working Conditions

  • 5-days work week (4 week days and either Saturday or Sunday) 
  • Remuneration: $1,000 - $1,300 monthly
This position is already closed and no longer available.  You may like to view the other latest internships here.

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