Universal Traveller has always been the industry leader in travelling products since we first opened our doors in 1990. Our retail network can now be found throughout East and West Malaysia and Singapore, with stand-alone outlets in major cities and many consignment counters throughout the countries in more than a hundred point of sale.
Along the years, we may have concentrated on growing our winter products, but we still maintain a presence in the luggage business by cooperating with global brands and are currently the distributor for several luggage labels.
As the industry leader for travel products in luggage, winter wear and accessories, we finally embarked on our latest premium luggage concept store “Luggage Empire” in 2009, a premium retail concept that offers only selected luggage brand in an exclusive retail setting. Among the brands available include in-house brand such as Royal McQueen, Jean-Francois and Airways and distributor brands such as Calvin Klein and REVO.
Growth
UT starts its business in 1990 with its first store located in Lot 10 shopping mall at KL Golden Triangle. Over the years, UT is still maintaining its close connection with all their clients and customers by providing their excellent services from well-trained store assistants throughout all the standalone stores as well as many other counters in departmental stores.
Vision
To create a new value, excite & satisfy our customers through the fine selection of luggage & travel wear products with informative services provided.
Mission
To deliver fashionable travel & winter apparels, luggage & travel accessories, and offering a wide range of selections from the finest design & quality.
Philosophy
To provide quality product with reasonable price and excellent customer service.
- Develop and implement integrated digital marketing strategies across all digital channels, website, social media, mobile, email, etc.
- Content & Design creation for all digital platform including for various campaign
- Manage E-Commerce & other marketplace platform.
- Consistently optimise the website to improve user experience and mobile functionality.
- Increase online presence and drive traffic to all platforms. Increase conversion and create engagement with followers
- Provide data analysis of digital media performance with reporting tools.
- To have strong set of skills and techniques in Web Analytics including Google ,Facebook, paid search, search engine optimization (SEO), Search Engine Marketing (SEM) and Pay Per Click (PPC), AdWords and similar.
- Keep up to date with of digital marketing media trends and explore networks and new tools as needed
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