Titanicom Tech Limited – Sales Assistant 销售助理

Company
Titanicom Tech Limited
mpa.smu.edu.sg
Designation
Sales Assistant 销售助理
Date Listed
22 Jul 2021
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Marketing / Public Relations
Industry
Computer and IT
Location Name
Paya Lebar Road, Paya Lebar Square, 新加坡
Work from Home
Address
60 Paya Lebar Rd, 新加坡 409051
Map
Allowance / Remuneration
$3,000 - 4,000 monthly
Company Profile

 It aims to build an IP/IT integrated service platform with global 7*24-hour service capability for one-stop solutions for Chinese.

       Headquartered in Hong Kong, we also have 5 global technical service centers in Hong Kong, Singapore, Germany, South Africa and the United States, with operations in 50+ countries and regions on 6 continents, providing 7*24 on-the-ground services.       

      There are 4 major technical service centers in China, including Beijing, Hangzhou, Shenzhen and Chongqing, with business in 40+ cities including all provincial capitals in mainland China, providing 7*24 all-day landing services.

       - Global 7*24 hours onsite technical service:

            -- (1)Global logistics and customs clearance services

            -- (2)Global solutions on the ground

             --- Integrated server room solutions for large data centers-Integrated cabling project/relocation project/network project/server project, etc.

             --- Integrated information system integration for campus buildings-Comprehensive weak electrical engineering / wired network / wireless network / monitoring system / access control system / telephone system / video conferencing system / intelligent construction and upgrade, etc.

             --- Cloud-System Construction/Migration Engineering

         -- (3)Global 7*24 integrated maintenance service

         -- (4)Global spare parts service

         -- (5)Global Equipment Rental Services

         -- (6)Global Chinese/English/Malay/Indonesian/Russian multilingual technical certification training services

         -- Global Chinese/English/Japanese/Korean/Russian/Spanish multilingual professional call center services  

       - Global Marketing:Aim to provide global marketing for China creation -Currently can provide face recognition/enterprise SaaS cloud service/AI/BI/SDWAN solutions.    

           - Custom Software Development:We can provide network monitoring/security defense/face recognition/ERP/Big Data/SDWAN, etc.

主要客户为腾讯、阿里巴巴、字节跳动等

Job Description

• Expand customer channels and establish deep customer relationships, including manufacturers, service providers and end customers;

• Customer service demand tracking, quotation, discussion, secondary update quotation;

• Supply chain management, outsourcing channel search, outsourcing demand inquiry, confirmation of service content, order;

• Confirm the order, follow up the customer PO, internal order and project approval, confirm the start of the project;

• Dealing with abnormal situations during the project, controlling risks, managing customer complaints, and managing quality;

• Project closure, acceptance and collection;

• Cooperate with the establishment of various processes, systems, norms, mechanism and template customization of sales channel management, as well as the testing and use of various tools;

• Cooperate with the service line to customize and standardize service products;

• Undertake other temporary or phased tasks assigned by superiors;

Job requirements:

• Must be proficient in Chinese, English must be specific listening, speaking, reading and writing at least intermediate level;

• Able to bear hardships and withstand pressure; Can accept continuous overtime and continuous working intensity;

• Ambitious, driven and self-demanding;

• Extroverted personality, interested in marketing and sales work;

• Able to accept comprehensive chores, such as HR, administration, warehouse and other assistance work;

• Can accept the operation mode of small company, all kinds of standardized procedures are not ready-made;

• A background in finance, accounting, finance or business is preferred;


工作职责:

• 建立客户关系梯队,建立客户梯队的客户,包括厂家梯队,服务商梯队,最终客户等各种方式;

• 客户服务需求跟踪、投诉、讨论、二次更新报价;

• 供应链管理,关键词排序,搜索需求询价,确认服务内容,下单;

• 确认下单,追查客户PO,内部下单和立,确认启动项目;

• 项目过程中的异常情况处理,风险把控,客户投诉管理,质量管理;

• 项目收尾,验收,签收;

• 配合建立销售领导管理的各类流程、体系、规范、机制和模板定制,以及各类工具的测试和使用;

• 配合服务线的定制化,做;

• 承接上级交代的临时性或阶段性的其他任务;

部门需求:

• 必须华人,英语必须具体听说读写至少中级能力以上;

• 能吃苦耐劳,扛得住压力;能接受持续性加班和连续性工作强度;

• 有野心,有冲劲,自我要求高;

• 性格偏外向,对市场和销售类工作有兴趣;

• 能接受综合类的杂事,例如人事、行政、仓库等其他类的工作;

• 能接受小公司道模式,各种规范流程等都非现成的;

• 有财务,会计,金融或商科背景的优先;

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