ThunderQuote is a business-to-business (B2B) services marketplace-platform that connects business buyers to the right vendors for anything they need done.
We help businesses – ranging from freelancers to small businesses and large corporations alike grow and thrive by making the initial link-ups which are often difficult and time-consuming in the highly opaque and complex B2B environment.
Join our team to build a simpler business world where everything a business owner to an office worker may need easily found in one place - ThunderQuote.
As a young start-up, we have a fast-paced environment where every team member makes a significant and visible impact. Within the past 4 months, we have grown rapidly to >$2 million in contract volume on our platform. We believe that anything can be achieved with the right attitude: determination, an open mind and continual learning.
More than that we believe in mutual benefit and the importance of learning and growth both as a team and as individuals so don't apply if you just want a boring job carrying coffee and doing whatever the boss says just for a line on your resume. You will be pushed out of your comfort zone to take charge of projects, allocate spending to make real and significant impacts and come away with real results to show.
Requirements:
We are looking to hire customer success interns to assist us in our expansion phase, having received strong positive response from our users. Interns do not need to have any prior experience. They do need to have a strong willingness to learn and experiment as well as self-initiative as we encourage our interns to take charge and execute mini-projects with budgets allocated as required.
- Supporting customers on our platform and assisting them to achieve their desired outcomes
- Working with customers to build strong customer relationships and create customer advocates
- Engage customers to increase adoption, ensure retention and improve satisfaction
- Manage and resolve client problems
- Improving customer success systems and processes
Requirements:
- Enjoys meeting with new people and building relationships
- Genuine and have a heart for service
- Communicate and work well with others
- Willingness to execute and learn
- Self-motivated & shows initiative
- Good communications skills
- Must be available at least 4 months of full-time internship
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