OUR COMPANY:
Undaunted in the face of a challenge. Because we’re resilient and not afraid of the unknown, we’ll keep experimenting and exploring regardless of what lies ahead.
The Uncharted Co is more than an accommodating provider. Recognising the difference between traveller and tourist, our company caters it quarters to the modern-day explore, we seek different experiences wherever the world takes you. Its accommodation exudes modernity and strives to inspire unending exploration, complemented by high service standards.
JOB SUMMARY:
We are looking for individual who has a positive attitude, great initiative and sense of responsibility. Exceptionally well organized with the ability to work independently and within a team environment. Well versed with procedures, workflow and abide to rules and regulations set by the Company.
- To manage room reservation through email and phone call effectively.
- To ensure all reservation details are accurately keyed into system.
- Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
- To manage reservations on all online travel portals.
- To be able to drive reservation sales.
- To achieve monthly target of sales revenue.
- To conduct market research analysis report.
- To provide daily and monthly sales reports to Sales Manager.
- Any other duties at is assigned by head of department
JOB SPECIFICATION:
- Good command of spoken & written English.
- Have a pleasant telephone etiquette.
- Proficient in MS Office applications.
- Responsible and with a good sense of task prioritization.
- Willing and able to work shifts during weekends and public holiday.
- Minimum O’ Levels and above.
- Minimum 1 year working experience in the same field is an advantage.
Related Job Searches:
- Company:
The Uncharted Co. - Designation:
Reservation Executive - Profession:
Customer Service / Communications - Industry:
Hotel and Accommodation Services