The M Makers Pte. Ltd. – Social Content Intern

Role Purpose

The Social Media Intern supports the social and content team in creating, publishing, and managing social media content across platforms. This role is designed as a learning opportunity for individuals who are curious about social media, digital content, and agency work, and who are eager to gain hands-on experience in a fast-paced environment.

Key Responsibilities

Content Support and Publishing

• Assist in preparing social media content such as captions, hashtags, and basic post formatting.

• Support content scheduling and publishing under the guidance of the social team.

• Ensure content is published accurately and on time according to approved calendars.

On-Ground Content Support (Photo / Video)

• Support on-ground social content shoots, including basic video capture, behind-the-scenes support, and coordination under guidance.

• Assist with simple mobile video recording for social media formats when required.

• Help with preparation and wrap-up tasks for content shoots, such as equipment setup, shot lists, and asset organisation.

• Follow guidance from content leads to ensure shoots run smoothly and safely.

Community and Engagement Support

• Monitor comments and messages on assigned social media accounts.

• Assist in responding to basic community interactions using approved guidelines.

• Escalate sensitive, negative, or complex interactions to the relevant team members promptly.

Reporting and Learning

• Support the collection of basic performance data such as reach, engagement, and impressions.

• Assist in compiling simple reports and observations for internal use.

• Learn how content performance informs future content ideas and improvements.

Collaboration and Operations

• Work closely with Social Content Executives, designers, and copywriters to support content delivery.

• Assist with administrative and coordination tasks related to social media operations.

• Communicate clearly and professionally with internal team members.

Professional Development

• Learn about social media platforms, content formats, and best practices.

• Stay curious about trends and new features across social platforms.

• Act responsibly, professionally, and with integrity at all times.

What We Look For

Requirements

• Currently pursuing or recently completed studies in marketing, communications, media, or a related field.

• Strong interest in social media, digital content, and online trends.

• Good written communication skills and attention to detail.

• Willingness to learn, take feedback, and follow instructions.

• Ability to manage time and meet deadlines reliably.

Personal Attributes

• Proactive and responsible attitude.

• Open to feedback and eager to learn.

• Team-oriented and collaborative.

• Organised and detail-focused.

How We Work at The M Makers

• We take ownership of our responsibilities and follow through on commitments.

• We communicate clearly, respectfully, and in a timely manner.

• We collaborate as a team and support one another.

• We value learning, growth, and integrity.

What We Do Not Expect From This Role

• Owning content strategy or editorial calendars.

• Independently leading or directing video shoots without supervision.

• Managing client relationships independently.

• Handling crisis communications or sensitive issues alone.

• Working beyond agreed hours without support or guidance.

This role is designed to provide meaningful learning exposure while supporting the team in delivering quality social media work.