The Italian Alliance Pte. Ltd. – Guest Relations Executive

Company
The Italian Alliance Pte. Ltd.
rubato.sg
Designation
Guest Relations Executive
Date Listed
24 Nov 2022
Job Type
Experienced / Senior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Food Services / F&B
Industry
Food Services / F&B
Location Name
Bukit Timah, Singapore
Address
Bukit Timah, Singapore
Map
Allowance / Remuneration
$2,000 - 3,500 monthly
Company Profile

The Italian Alliance Pte. Ltd. is a restaurant group dedicated to providing a dining experience of the highest quality for our customers and guests. Located in the bustling area of Bukit Timah, our restaurants' attention to detail will bring perfection to your dining experience. We are committed to bringing you the most authentic Italian food in Singapore with a menu that is never pre-made and prepared on-site at every location. Our chefs use the freshest ingredients sourced from Italy and Asia to bring you the most authentic dishes with a twist of modern flair. 

Job Description

We are looking for a Guest Relations Executive to provide high-quality service to our customers.

Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.

Guest Relations Officer responsibilities include:

  • Welcoming guests in a friendly and professional way
  • Addressing and escalating customer complaints
  • Providing information about facilities, programs, and other services
  • Builds relationships with guests
  • Anticipate guests' needs and takes care of guests

Job Types: Full-time, Part-time
Part-time hours: 20 per week

Various locations: Bukit Timah, Sembawang, Chinatown

Salary: $2,000.00 - $3,500.00 per month

Schedule:

  • Weekend availability
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

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