The Italian Alliance Pte. Ltd. is a restaurant group dedicated to providing a dining experience of the highest quality for our customers and guests. Located in the bustling area of Bukit Timah, our restaurants' attention to detail will bring perfection to your dining experience. We are committed to bringing you the most authentic Italian food in Singapore with a menu that is never pre-made and prepared on-site at every location. Our chefs use the freshest ingredients sourced from Italy and Asia to bring you the most authentic dishes with a twist of modern flair.
We are looking for a Guest Relations Executive to provide high-quality service to our customers.
Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.
Guest Relations Officer responsibilities include:
- Welcoming guests in a friendly and professional way
- Addressing and escalating customer complaints
- Providing information about facilities, programs, and other services
- Builds relationships with guests
- Anticipate guests' needs and takes care of guests
Job Types: Full-time, Part-time
Part-time hours: 20 per week
Various locations: Bukit Timah, Sembawang, Chinatown
Salary: $2,000.00 - $3,500.00 per month
- Weekend availability
Kindly note that only shortlisted candidates will be notified.