The Enchanted Tree is a boutique floral studio in the Eastern side of Singapore with both online and retail presence. We are inspired by Mother Nature which defines our floral design with a botanical flair. We aim to make our creations affordable and leave a lasting impression with our exquisite designs; placing every importance in the customer’s journey with us as with each arrangement we deliver.
We are currently looking for someone with a strong interest in managing and measuring success of brand growth through social media initiatives. This role will oversee the social media marketing strategies across owned channels, with the aim of increasing brand awareness, community growth and engagement. This role will also assist in our day-to-day task to ensure seamless e-commerce fulfillment.
WHAT YOU WILL DO
Marketing Communications
- Plan, create and manage engaging content across our social media platforms, ie. IG, FB and TikTok.
- Ensure all content aligns with our brand identity - from captions to styling and image editing.
- Track performance metrics to evaluate the effectiveness of campaigns and suggest improvements.
- Regularly update and manage website content to keep it fresh, user-friendly and visually appealing.
Admin & Customer Support
- Assist with customer enquiries via, email, phone or social media messages - with warmth and professionalism.
- Support day-to-day processing of online orders, including delivery scheduling.
- Work closely with the floral team and external partners and vendors to ensure timely and smooth order fulfillment.
WHO WE ARE LOOKING FOR
- A positive personality with a willingness to learn and try new ideas, take initiative and work independently.
- Strong written and verbal communication skills in English.
- Basic knowledge of Microsoft Office and image editing tools eg. Adobe LrC, PS or AI.
- Eye for photography, design and social media trends.
- Some experience managing social media platforms, eg. IG, FB and TikTok, is a plus.
- Well organised, detail-oriented, and able to manage multiple tasks in a fast paced setting.
- Must be comfortable working in a close-knit collaborative environment.
- No prior experience is required, fresh graduates and interns are welcome to apply.
- Part-time: Able to commit 2 - 3 days a week.
- Location: Changi Business Park
- Must be able to work during festive seasons, including but not limited to CNY, Valentine's Day, Mother's Day, and Christmas.
Related Job Searches:
- Company:
The Enchanted Tree - Designation:
Marketing Communications & Admin (Part-time / Intern) - Profession:
Marketing / Public Relations - Industry:
Retail / eCommerce - Location:
Tampines