The Advocators & Co (Ultraluxe project) – Event Management Trainee (Internship)

Event Management Trainee (Internship) - Immediate Hire

Job Overview

We are seeking an enthusiastic Event Management Trainee (Intern) to join our team immediately, supporting all aspects of Ultraluxe Global with a primary focus on event management and coordination. This role is pivotal in ensuring seamless guest experiences and operational success for our high-profile luxury festivals and events. The internship runs through the end of October 2025, with a preference for candidates available until the end of December 2025.

Key Responsibilities

1. Pre-Event Preparation: Coordinate guest lists, RSVPs, and registrations for Ultraluxe festivals (e.g., VerveArté, JeweLuxe). Manage guest databases, send invitations, and confirm attendance via email, WhatsApp, and phone calls.

2. Guest Communication: Act as a primary point of contact, responding to guest inquiries, providing event details, and addressing special requests or concerns promptly.

3. On-Site Logistics: Support event execution by setting up registration areas, managing check-ins, distributing credentials, and guiding guests to event locations.

4. VIP Management: Deliver personalized assistance to VIP guests, including escorting them, arranging accommodations, and fulfilling specific requirements to ensure a seamless experience.

5. Issue Resolution: Address on-site issues or emergencies, such as guest complaints or logistical challenges, collaborating with staff and vendors for timely resolutions.

6. Information Desk Support: Staff hospitality areas, assist with guest inquiries, provide directions, and ensure a welcoming environment.

7. Feedback Collection: Gather guest feedback through surveys, interviews, or in-person interactions to evaluate satisfaction and inform future improvements.

8. Post-Event Follow-Up: Assist with thank-you notes, compile event reports, and update guest databases for future communications.

9. Team Collaboration: Work closely with event coordinators, planners, and volunteers to ensure smooth execution and overall event success.

10. Professionalism: Maintain a courteous, professional demeanor, showcasing exceptional hospitality to ensure guests feel valued and appreciated.

Qualifications

• Passion for event management, luxury, and lifestyle sectors.

• Strong communication and interpersonal skills.

• Ability to multitask, stay organized, and work under pressure in a fast-paced environment.

• Proactive problem-solving skills and a customer-centric mindset.

• Availability to work flexible hours, including weekends, during the event period (1–30 Oct 2025).

• Proficiency in Microsoft Office and familiarity with communication platforms (e.g., WhatsApp, email).

• Previous experience in event coordination or customer service is a plus but not required.

• Preferably available to continue through December 2025.

Why Join Us?

• Gain hands-on experience in managing high-profile luxury events in a fun, creative environment.

• Work with prestigious brands in fashion, jewellery, watches, and lifestyle.

• Opportunity to participate in lucky draws for exclusive jewellery prizes during JeweLuxe.

• Build a network with industry professionals and contribute to Asia’s most iconic luxury festival.