TFA Global Pte. Ltd. – Digital Marketing & Accounts Manager

Digital Marketing & Account Manager

The first part of this role (account managing) would be heavily involved in giving clients that we hand pick the red carpet treatment. Ensuring they learn how to trade properly, guide them and correct them when they’re wrong. Constantly check in on their trading progress and profitability, diagnose what they’re doing wrongly and recommend solutions to them (this requires you to be very well trained in our trading strategies and approaches too).

The second part of this role (digital marketing) is to work closely with our current digital marketing manager in fine tuning the messages we’ll be sending out. Your input is crucial here because you’ll be the person closest to the action on the ground and with the clients, hence putting you in a good position to advise us on our marketing efforts.

Here’s a breakdown of what the role entails :

The digital marketing & accounts manager role is designed to be the bridge between our marketing and PR efforts to acquire clients and to providing them a stellar service when they decide to join us.

You will be working closely with our digital marketing manager and social media executive in rolling out online and offline marketing campaigns aimed to build brand awareness, acquire clients and improve PR. You’ll be required to constantly monitor our advertising campaigns and proposing solutions to fine tune them.

You will be working closely with our analyst team to ensure you have a good understanding of the forex market, the trading strategies we use and the trading technologies we are pioneering.

You will also be working closely with the CEO and COO when managing the existing and new accounts, with responsibilities in ensuring a high touch onboarding process and for them to be well taken care of in their journey with us. At The Forex Army, we are privileged to be oversubscribed and be able to pick only the clients we want to work with.

You will be trained to gain an in-depth understanding on foreign exchange invesments, trading terminologies, and technical analysis.

Other Roles & Responsibilities:

• Managing existing and new accounts from onboarding to relationship management.

• Monitoring the performance of our trading strategies and informing/advising clients on trade management.

• Proposing, designing and executing online and offline marketing campaigns directed towards building brand awareness, client acquisition and Public Relations.

• Sourcing and liaising with universities, companies and schools for our public speaking efforts.

• Proposing various types of events to celebrate our clients.

• Managing the logistics of our various events.

Requirements:
• Singaporean/PR only