Speech Academy Asia Pte Ltd – Center Administrator

Speech Academy Asia believes many lives can be changed the moment we overcome fear and embrace courage with change. Our mission is to transform the education industry to focus more on character, communication skills, and emotional intelligence.

Center Administrator (Full Time, Permanent)

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

We are looking for a service-oriented, friendly Administrator to join our team at our Centre!

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention;

• Front-desk duties;

• Administrative Support Duties (Data entry, classroom schedule planning);

• Speaking to customers via phone;

• Basic operations work;

• Handling payment collection (Cash, Nets, and Credit Card);

• Handling customer enquiries and issues;

• Ad-hoc duties as assigned.

OUR IDEAL ADMINISTRATOR:

• Meticulous and Detailed;

• Has an energetic and cheerful personality with excellent professionalism;

• Is a good team player;

• Must be fluent in English (Written and Spoken);

• Must be fluent in Mandarin (to speak to Mandarin speaking customers) 

• Can commit to weekend shifts;

• Possesses basic Microsoft Office Skills;

• Has an organised and responsible working style.

WORKING DAYS:

• Wednesdays - Sundays (Mondays and Tuesdays off)

WORKING LOCATION:

• Jurong East

Entry level candidates are also welcome, as training will be provided.