Snaphunt Pte Ltd – Production Support Analyst

We pair talented graduates with leading global businesses. We’re always on the lookout for ambitious graduates to join our Program, kick-starting your tech career within an entry-level Production Support Analyst role and working onsite with a leading Investment Bank in Singapore.

• A flexible benefits package.
• Ongoing training and pastoral care.
• Excellent career development opportunities.
• A competitive graduate salary with increases every 6 months.
• Invaluable industry experience and the opportunity to start a career in a desirable and competitive industry
• Fully paid, in-depth, and interactive training with a diverse group of like-minded graduates, delivered by experts with working knowledge of the field.

The Job

Our 24-month graduate program begins with 4-8 weeks of paid training and career coaching, where you’ll learn everything you need to hit the ground running as a Production Support Analyst.

After you've completed the paid training, you'll have the opportunity to fast-track your career at a global investment bank.

If successful, you’ll work with one of our Investment Banking clients as a Production Support Analyst. Production support is a vital role in enterprise technology. Working with a global team, you’ll help support systems including algorithmic trading engines and regulatory reporting.

Your Responsibilities will include:

• Monitoring system health.
• Resolving incidents.
• Investigating past incidents.
• Managing the release process for new versions of software.
• Automating and enhancing workflows.
• Working closely with business stakeholders to resolve issues with technical systems and applications. Work is tracked using ‘tickets’.
• You’ll also regularly communicate with other technical teams including vendors, developers and infrastructure on release management and issue resolution.

Ideal Candidate

Skills Required:

• Proficiency with Linux (Preferred).
• SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
• Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP).
• Scripting skills, like Perl, Python, or UNIX shell.
• Bachelor’s degree in Computer Science or relevant STEM subject.
• Already graduated and available to start immediately.
• GPA of 3.0.
• Able to troubleshoot, problem solver, analytical.
• Excellent spoken and written communication skills.

Ref: WJJ8Z2R3HC