Snaphunt Pte Ltd – Outbound Call Center Agent

Our client is a well-known customer-focused organization well-established in the sales, marketing, and distribution of medical equipment and solutions for the healthcare industry.

• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Attractive Salary & Benefits

The Job

Responsibilities:

• Handle inbound calls regarding payment inquiries related to hospital bills.
• Make outbound calls to follow up on payments for hospital bills.
• Manage accounts receivables.
• Perform general customer service tasks.
• Address patient inquiries and provide billing information.
• Send out statements of accounts.

Ideal Candidate

Requirements:

• Strong interpersonal, communication, and writing skills.
• Proficiency in Mandarin is an advantage to converse with chinese speaking clients
• Proactive, committed, and self-motivated.
• A positive team player with the ability to work independently.
• Proficient in Microsoft Office applications
• At least N/O levels, NITEC and above, a professional certificate or an equivalent qualification

Ref: 92R9DE32YU