Snaphunt Pte Ltd – Events Executive

Our client is Singapore’s leading renovation platform, helping homeowners connect with professionals to create their dream homes the smarter way! They aim to make the milestone of building a home simple, accessible and transparent for everyone – from recommending reliable interior designers to providing useful content to aid homeowners on their renovation journey.

• Flexible working options
• Attractive Salary & Benefits
• Fantastic work culture

The Job

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Candidate

• You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of Event Services, Communication Skills, Customer Service and Microsoft Office
• You are a strong networker & relationship builder
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders

Ref: 8SA19Z447B