Snaphunt Pte Ltd – Customer Experience Executive

Our client specialises in growth hacking disruption & ecommerce and they have successfully launched products for over 10 brands worldwide. Through proprietary strategies, they are able to create unique experiences for customers and guarantee exponential growth for companies.

• Join an international agency with ambitious expansion plans
• Work with a fun team in a startup environment
• Opportunity for fresh graduates to join and learn tremendously in this industry

The Job

You will be responsible for :

• Handling all inbound and outbound calls with the utmost professionalism
• Managing emails, chats and public relations responses
• Attending to walk-in customers and providing the best customer experience
• Promptly updating any customer related information
• Performing daily administrative-related tasks as assigned

The Profile

• You ideally have at least 1 year experience within a Customer Service or Sales Operations/ Support role. Candidates with no experience are welcome to apply.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You enjoy finding creative solutions to problems
• You are adaptable and thrive in changing environments
• You pay strong attention to detail and deliver work that is of a high standard

Ref: 80826908