SmartLab Education Centre Pte Ltd – Admin cum Customer Service Officer

Company
SmartLab Education Centre Pte Ltd
smartlab.com.sg
Designation
Admin cum Customer Service Officer
Date Listed
05 May 2025
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Free/ProjPart/Temp
Job Period
From 24 May 2025, For At Least 5 Months
Profession
Admin / Secretarial
Industry
Early Childhood Care and Education
Location Name
1 Marine Parade Central, Parkway Centre, Singapore 449408, Singapore
Address
1 Marine Parade Central, Parkway Centre, Singapore 449408
Map
Allowance / Remuneration
$1,800 - 1,500 monthly
Company Profile

Since 1999, we have worked hard to develop a comprehensive and truly unique educational programme that delivers results in the core subjects of maths, science and English.

Built around activity-based and problem-based learning, our programme enables small class sizes to explore and experiment key topics that are likely to be addressed in exams. Not only that, it is designed to nurture a positive attitude towards learning and impart essential problem-solving and communication skills that remain relevant throughout life.

Our experienced full-time teachers go above and beyond to offer support inside and outside of the classroom, including advice for each stage of your child’s learning journey.

Job Description

Temporary / Part Time Admin cum Customer Service Officer


Tuition Centre in Marine Parade is looking for a temporary Customer Service Officer from 24 May 2025 till end Oct 2025

Key Responsibilities:

Customer Service:

- Greet and assist walk-in clients and respond to whatsapp inquiries.

- Provide accurate information about courses, schedules, fees, and registration processes.

- Handle feedback, complaints, or service issues in a professional and timely manner.

- Maintain student records, update enrolments, and manage systems.

- Support day-to-day administrative operations of the centre.

 

Sales & Marketing:

- Understand the full range of courses offered and confidently promote them to prospective clients.

- Conduct follow-ups with leads and existing clients to encourage sign-ups and re-enrolments.

 

Requirements:

- 1-2 years of customer service and/or sales experience (preferably in the education industry).

- Excellent communication and interpersonal skills.

- Confident, presentable, and customer-oriented with a positive attitude.

- Fluent in English and Mandarin.

- Proficient in MS Office.

 

Able to work on weekends (10-6pm) and Tue, Thu & Fri (1 to 9pm)

*Training will be provided.

Salary: $1800 per month with CPF

Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Discuss this Job:

You can discuss this job on Clublance.com #career-jobs channel, or chat with other community members for free:
Share This Page